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Services

Engineer Lead Training Sessions

At SupaVac, we understand how difficult it can be to handle problematic pumping challenges on your site if you do not have the expert knowledge that SupaVac has gained with 30+ years of infield operational experience Pumping the Unpumpable.

That is why we are so happy to offer our assistance to new users, suppliers, and their clients by organising engineer-led training sessions.
Our team of professionals can answer your questions and develop solutions to optimise your SupaVac pump, ensuring it operates at 110% productivity for your specific site and application.

Our engineers can also demonstrate how your chosen SupaVac unit works and even attempt to recreate your pumping challenge.

We offer online training sessions via Microsoft Teams and in-person site visits.

To learn more, please contact us.

Global Distribution and Support

SupaVac has solidified its reputation repeatedly over its 30+ years in business. With our established credibility in performance and quality, we have built a large global distribution network and developed a dedicated fan base on social media.

We value our dependability and continue to work hard on developing strong relationships with partners worldwide to service and support our valued customers.

To find a distributor in your country, click Global Distribution Network.

Install & Commissioning,
Service & Maintenance Solutions

Install & Commissioning:
SupaVac engineers can provide any necessary training and support to help you with SupaVac pump installation. A full range of services is available for onsite commissioning, start-up, servicing, upgrading, and maintenance training, from remote sites in Australia to anywhere in the world.

Our team conducts initial setup, testing, adjustments, and shares the knowledge to ensure your SupaVac pump operates at optimal performance from day one, achieving the highest efficiency transfer rates.

Service & Maintenance Solutions:
Our SupaVac products are designed with minimal maintenance in mind, recommended spare parts kits cover all typical maintenance requirements.
With no internal wearing components, SupaVac pumps provide multiple decades of operational service.

However, if the need arises, we offer onsite services as well as back-to-base repair options. SupaVac Service Exchange programs are ideal for our higher-use customers who might require various units across multiple locations.

Application Specific
Engineered Solutions

A dedicated in-house design and engineering team focused on delivering industry-leading solutions through technological innovation and superior product design, with 30+ years of in-field operational experience.

Dual pumping:
SupaVac can offer a fully synchronised pumping solution by connecting 2 x SV250 or SV510 pumps together in parallel as a dual pump configuration, doubling the effective transfer rate of a given media. This solution has been field-proven and, complete with new pneumatic control features, either manual or fully automatic, allows us to deliver upwards of 120m³/hr @ SG1.0 for 2 x SV250-V-600RF units and 180m³/hr @ SG1.0 for 2 SV510 units.

Individual pumps can be equipped with this feature to future-proof for increases in plant capacity at a later date.

For example, a single SV250/SV510 can be purchased with this option, installed, and commissioned. Over time, with increased capacity demand, a second SupaVac can be purchased with all the infrastructure built into the pumps.

Certifications:
SupaVac is a proud holder of multiple certificates, confirming our quality, including ISO Standard and Atex Zone 2.

  • CE and ATEX Certification by Lloyds Register, Testsafe Australia & Safework NSW
  • Manufacturing to AS1210 & AS4041 Pressure Standards
  • ISO9001 Quality Systems

Specialist Coatings:
SupaVac Pumps can be supplied with the E-prime coating system, one of the highest quality powder coat steel protective systems available. This three-coat system is specifically designed to adhere and protect sharp edges, making it suitable for long-term protection in harsh environments, particularly those with high salt content.

Additionally, SupaVac can accommodate customer-specific colours and any special coating requirements.

Hazardous requirements:
SupaVac SV pumps are 100% air-operated and intrinsically safe. They can be used with either plant air or a portable/mobile compressor.
SupaVac pumps are available in 316 stainless steel or other special materials for corrosive applications.

Rent, Try, Buy

Short-term requirements might be better served by our rental unit options. Luckily, we have an extensive range of pumps available for rent globally.

SupaVac also offers medium & long term rental options tailored to customer requirements and operational expenses.

Explore our Global Distribution Network.

The SupaVac range speaks for itself when you witness the rapid results of our products in action. That is why many of our customers end up purchasing SupaVac units after their rental trial.

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